About Staysure
Staysure is a UK-based insurance company that specializes in providing travel insurance, as well as insurance products for the over 50s market. The company was founded in 2004 and has since expanded to become one of the leading providers of travel insurance in the UK. Staysure offers a range of policies designed to cater to the specific needs of older travelers, including those with pre-existing medical conditions. In addition to travel insurance, Staysure offers a range of other insurance products, including home, car, and pet insurance. The company prides itself on providing excellent customer service and has won several awards for its products and services.
History and background of Staysure
Staysure was founded in 2004 by Ryan Howsam, who noticed a gap in the market for travel insurance providers that catered to the needs of older travelers. Howsam himself had experienced difficulty in finding travel insurance that covered his father’s pre-existing medical condition.
The company started out as a small business operating out of Howsam’s home in Northamptonshire, UK. However, it quickly grew and expanded its product range to include home insurance, car insurance, and pet insurance.
In 2011, Staysure gained national recognition when it became the first insurance provider to offer travel insurance for people with pre-existing medical conditions, without the need for a doctor’s certificate.
Since then, Staysure has continued to grow and expand its product offerings, and is now one of the UK’s leading insurance providers for the over 50s market. The company has won several awards for its products and services, including the Feefo Platinum Trusted Service Award and the British Travel Awards Best Travel Insurance Provider Award.
Travel insurance policies offered by Staysure
Staysure offers a range of travel insurance policies designed to cater to the specific needs of older travelers, including those with pre-existing medical conditions. Here are some of the travel insurance policies offered by Staysure:
- Comprehensive travel insurance: This policy provides cover for a range of travel-related risks, including cancellation, curtailment, medical expenses, personal accident, and baggage.
- Medical travel insurance: This policy provides cover for emergency medical treatment, hospitalization, and repatriation costs, as well as cover for pre-existing medical conditions.
- Cruise travel insurance: This policy provides cover for a range of risks specifically associated with cruises, including missed port departures, itinerary changes, and cabin confinement.
- Winter sports travel insurance: This policy provides cover for a range of risks associated with winter sports, including skiing and snowboarding, such as equipment loss or damage, piste closure, and ski pack cover.
- Golf travel insurance: This policy provides cover for a range of risks associated with golf, including loss or theft of golf equipment, golf course closure, and hole-in-one cover.
- Single trip and annual multi-trip travel insurance: Staysure offers both single trip and annual multi-trip travel insurance policies, depending on the frequency of your travel.
Staysure‘s travel insurance policies also include a range of optional extras, such as additional cover for gadgets, extended trip durations, and hazardous activities.
Home, car, and pet insurance products offered by Staysure
In addition to travel insurance, Staysure also offers a range of other insurance products. Here are some of the home, car, and pet insurance products offered by Staysure:
- Home insurance: Staysure’s home insurance policies are designed to provide cover for a range of risks associated with owning a home, including damage caused by fire, flood, and theft.
- Car insurance: Staysure offers comprehensive car insurance policies that provide cover for a range of risks, including damage to your vehicle, theft, and liability for third-party damage or injury.
- Pet insurance: Staysure’s pet insurance policies provide cover for a range of veterinary costs, including treatment for illness or injury, as well as cover for third-party liability and lost or stolen pets.
Staysure’s home, car, and pet insurance policies also include a range of optional extras, such as legal expenses cover, personal accident cover, and breakdown cover. Staysure also offers specialist insurance products, such as mobility scooter insurance and caravan insurance.
Customer service and support offered by Staysure
Staysure prides itself on providing excellent customer service and support. Here are some of the ways Staysure supports its customers:
- Customer service team: Staysure‘s customer service team is available to answer any queries or concerns that customers may have. Customers can contact the team by phone, email, or live chat.
- Online support: Staysure’s website includes a range of resources and tools to help customers understand their insurance policies and manage their accounts online.
- Claims process: Staysure’s claims process is designed to be straightforward and hassle-free. Customers can make a claim online or by phone, and Staysure aims to process claims as quickly and efficiently as possible.
- Travel alerts: Staysure provides travel alerts to its customers, which provide up-to-date information on travel restrictions and other issues that may affect their travel plans.
- Reviews and feedback: Staysure encourages its customers to provide feedback on its products and services, and uses this feedback to continuously improve its offerings.
- Accessibility: Staysure is committed to making its products and services accessible to all customers, and provides alternative formats, such as large print documents, for customers with visual impairments.
Overall, Staysure places a strong emphasis on providing excellent customer service and support, and aims to make the insurance process as straightforward and stress-free as possible for its customers.
Conclusion
Staysure is a UK-based insurance provider that specializes in travel insurance for older travelers, as well as other insurance products such as home, car, and pet insurance. The company was founded in 2004 and has grown significantly since then, offering a range of policies and optional extras to meet the specific needs of its customers. Staysure is known for its excellent customer service and support, with a dedicated team available to help customers with any queries or concerns they may have. With its emphasis on providing high-quality insurance products and top-notch customer service, Staysure has become a trusted name in the UK insurance industry.
